ERP System Implementation
What is Mean by ERP System implementation
Fast ERP System implementation is a continuous process with continuous returns which include selecting and deploying a solution in an organization to manage and integrate the important parts of its business operations It helps in improving the operation performance and improving the customer experience.
Software implementation will be done by using PDCA (Plan, Do, Check, Act) methodology. The standard quote considered above has considered working of two PDCA cycles during implementation. The further iteration of PDCA cycles may be required for continuous improvement to reduce gap between client’s requirement and software workflow. The payments for services of each cycle needs to be paid after completion of each implementation cycle to continue for second implementation cycle.
ERP System implementation Following Steps
A. Plan Stage:
Fast ERP consultant will visit client’s location for providing standard software features demonstration. These visits will be of 6 hours per day.
Customer’s representatives will attend the demonstration of software and training of the software operations. The customer’s representatives will confirm the software screens, reports and workflow suits to the business requirements of client’s needs and wants. If any of the software features are not as per expectation of client’s representative, such requirements will be noted as proposed customer customization needs.This exercise normally takes average 1 working day(s) along with customer representatives.On completion of this first round of training of the software, summary of proposed customization requirements are prepared and commercials for feasible customization are calculated.
B. Do Stage:
After receiving the commercial approval from customer authority, modifications/customization in standard software are undertaken by Improsys software development team.The modified software is tested by ERP consultant to confirm modifications are carried out as per client’s finalized requirements.This exercise normally takes average 15 to 25 working days
C. Check Stage:
After removal of bugs identified in testing, the software is finally checked by Fast ERP consultant. The software modifications completed are demonstrated to client’s representatives. Then the customised software is provided for trial and practice purpose to end users. End users use the software and bugs encountered during the practice period are identified and removed .This exercise normally takes average 7 working days.
D. Act Stage:
The customized software is launched live for use by end users. The software screens and reports are used by end users for mutually agreed period. Any new modifications required in software are listed and recorded during usage of software.
Any non-usages of software are also identified at the end of this stage.
Based on actual usages of software, the ERP implementation review is carried out with end users after 15 days. Any new modifications identified during actual usages of software are approved by client’s representative to start running next PDCA cycle.
The estimated number of days for completing one implementation PDCA cycle requires 7 days of onsite visits by Fast ERP consultant.
The 2nd Implementation cycle will be carried out with objective to reach at user acceptance agreement between end user and Fast ERP consultant.
The estimated number of days for completing second implementation PDCA cycle requires 2 days of onsite visits by Fast ERP consultant.
At the end of second stage of implementation cycle, the software support is handed over to client’s representative.After handover of the software, if client wish to engage Fast ERP representatives for further handholding and support activities customer can opt for support contract .The software handover activities normally require 1 day services of Fast ERP consultant.
AMC contract will be signed for minimum 10 support visits per annum.
Warranty of software will be 15 month from date of installation.